Delete your Captaine account

Last updated: 23 October 2026.

You can delete your Captaine account, and the data that goes with it, whenever you want. This page says how, what is erased, and what is not.

1. From the app

• Open Profile (bottom right), then Settings → My account.
• Tap Delete my account.
• Type the e-mail address of your account to confirm.

Deletion is immediate and final. It cannot be undone.

Want to keep your account and erase only one coach? Open the coach's page and tap Delete: its conversation, missions, proofs and memory are erased, and your other coaches stay.

2. If you can no longer open the app

Write to contact@leandre.io from the e-mail address of your account, with the subject "Delete my Captaine account". We check that the address is yours, then delete your account and confirm it by e-mail.

3. What is erased

• Your coaches, their conversations, your missions and your memory (what the coach remembers about you).
• Your proof photos and videos: they are removed from storage. If storage is briefly unavailable, the deletion is retried until it completes.
• Your connected devices and session tokens: you are signed out everywhere.
• Your IP address and e-mail tied to sign-in code requests, immediately. Without an account deletion, they are erased after 30 days anyway.

No backup is kept at this time. If we set some up, they will be erased within 30 days.

4. What is not erased

• Your Google Play subscription. Deleting your Captaine account does not cancel the subscription: Google keeps billing you until you cancel it in Google Play (Play Store → profile → Payments & subscriptions → Subscriptions → Captaine). Do it before, or right after.
• What the providers that process your messages and photos may have kept on their side: see the privacy policy, section "Who processes your data".

5. A question?

Write to contact@leandre.io. What Captaine collects and how long it keeps it is in the privacy policy.